Privacy Policy

Introduction

In EuroConcreto, we care about the privacy of our users. Therefore, this Privacy Policy aims to inform you about how we collect, use and share your personal data.

Data controller

The person responsible for the processing of your personal data is EuroConcreto S.L., with registered office at Calle Zurbano 45, Planta 1 (28010) Madrid, Spain.

Personal data we collect

We may collect your personal data in the following ways:

When you provide them directly to us, for example, when you register on our website, make a purchase, contact our customer service or participate in a survey or contest.
When we use cookies and other tracking technologies, such as web analytics, to collect information about your activity on our website.

The personal data we collect may include:

Identification data, such as your first name, last name, email address, postal address and telephone number.
Contact information, such as your phone number and email address.
Billing information, such as your first name, last name, email address, postal address, phone number, and payment information.
Browsing data, such as your IP address, browsing history, and device data.

Purposes of data processing

We use your personal data for the following purposes:

Manage your registration on our website and provide you with the services you have requested from us.
Manage your purchases and shipments.
Provide our customer service.
Conduct surveys and contests.
Send you information about our products and services, as well as personalized advertising.

Legal basis for data processing

The processing of your personal data is based on the following legal bases:

The consent you have given us when you have registered on our website, made a purchase, contacted our customer service or participated in a survey or contest.
Compliance with a legal obligation, such as billing for the products and services you have requested from us.
The legitimate interest of EuroConcreto S.L. to improve our products and services, as well as to send you information about our products and services, as well as personalized advertising.

Recipients of personal data

We may share your personal data with the following recipients:

Service providers who help us provide our products and services, such as courier companies, web analytics companies and marketing companies.
Other third parties, such as public authorities, where necessary to comply with a legal obligation or to protect our rights.

User rights

At any time, you can exercise the following rights in relation to your personal data:

Right of access: you have the right to know what personal data we have about you.
Right to rectification: you have the right to request rectification of your personal data if it is inaccurate or incomplete.
Right to deletion: you have the right to request the deletion of your personal data, unless it is necessary to comply with a legal obligation or to protect our rights.
Right to limitation of processing: you have the right to request the limitation of the processing of your personal data, in which case it will only be kept for the exercise or defense of claims.
Right to data portability: you have the right to receive your personal data in a structured, commonly used and machine-readable format, and to transmit it to another data controller.
Right to object: you have the right to object to the processing of your personal data, in which case we will stop processing it unless we have a compelling legitimate interest to continue the processing or to exercise or defend claims.

To exercise these rights, you can contact us through the following channels:

Email: info@euroconcreto.com
Postal mail: 45 Zurbano Street, Floor 1 (28010) Mardid, Spain

Data security

We are committed to protecting your personal data and taking all necessary measures to prevent its loss, theft, misuse, alteration or unauthorized access.

Data retention

We retain your personal data for the time necessary to fulfill the purposes for which it was collected. Specifically, we will retain your personal data for the following periods:

Identification data: 5 years.
Contact information: 5 years.
Billing data: 10 years.
Navigation data: 1 year.

Changes to the privacy policy

We may modify this Privacy Policy at any time. We will inform you of any significant changes through our website or by email.